Shipping Policy

Thank you for visiting and shopping at www.sonubhutia.com Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy
All orders are processed within 20 to 25 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days.
Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.
Shipping charges for your order will be calculated and displayed at checkout.

 

Shipment confirmation & Order tracking
You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes
www.sonubhutia.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages
www.sonubhutia.com is not liable for any products damaged or lost during shipping. If you receive your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

Return & Exchange Policy

If you are not entirely satisfied with your purchase, we’re here to help.

 

Exchange policy
We are here to make sure you’re 100% satisfied with your purchase If you are not entirely satisfied with
your purchase, we are here to help. *conditions apply *custom-made products are not returnable.

 

Returns

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • If u would like another size or design you can return it within 15 calendar days from the date you received the product.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • For hassle free returns and exchange please email us at info@sonubhutia.com

  • We do not offer or arrange a reverse pickup for a return. The product shall be self-shipped for the return.

  • We recommend you use a reliable courier service

  • We refund return courier charges up to Rs 300/-

  • While self-shipping your returns back to us please retain your shipping receipt and update our customer care on 9909049981 or email us the tracking information on info@sonubhutia.com so as to enable us to track the delivery of your returns to us.

  • We will not be liable for any loss or damaged items in transit in self-shipped products.

  • Please make sure that the following address is clearly mentioned on your returns parcel along with the receipt or proof of purchase

  • B 27 “Sonu Bhutia designs” Ketan society, opp Akshay residency, park colony Jamnagar 361008. Gujarat India.

  • Right now we do not offer return and refund so you can exchange it.

 

Refunds

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer’s policies.

 

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

 

Credit Note
We make sure of the customer's satisfaction in case you are not sure which product you would like to exchange the old one with you can ask for credit note which will be valid for a year from the date of the purchase.
In case of any difference in the amount of the new product you choose will be payable during the time of purchase.
For any queries related to exchange policy email us on info@sonubhutia.com.

 

Contact Us
If you have any questions on how to return your item to us, email us info@sonubhutia.com
Or contact us at +91 9909049981

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