Cancellation Policy & Refunds

If you are not entirely satisfied with your purchase, we’re here to help.

 

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange or cancel.

 

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

 

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 15 days.

 

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next, contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at info@sonubhutia.com.

 

 

Exchange policy
We are here to make sure you’re 100% satisfied with your purchase If you are not entirely satisfied with
your purchase, we are here to help. *conditions apply *custom-made products are not returnable.

 

Policy

  • You have 30 calendar days to return an item from the date you received it.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • If u would like another size or design you can return it within 15 calendar days from the date you received the product.

  • To be eligible for a return, your item must be unused and in the same condition that you received it.

  • Your item must be in the original packaging.

  • Your item needs to have the receipt or proof of purchase.

  • For hassle free returns and exchange please email us at info@sonubhutia.com

  • We do not offer or arrange a reverse pickup for a return. The product shall be self-shipped for the return.

  • We recommend you use a reliable courier service

  • We refund return courier charges up to Rs 300/-

  • While self-shipping your returns back to us please retain your shipping receipt and update our customer care on 9909049981 or email us the tracking information on info@sonubhutia.com so as to enable us to track the delivery of your returns to us.

  • We will not be liable for any loss or damaged items in transit in self-shipped products.

  • Please make sure that the following address is clearly mentioned on your returns parcel along with the receipt or proof of purchase

  • B 27 “Sonu Bhutia designs” Ketan society, opp Akshay residency, park colony Jamnagar 361008. Gujarat India.

  • Right now we do not offer return and refund so you can exchange it.

 

 

Contact Us
If you have any questions on how to return your item to us, email us info@sonubhutia.com
Or contact us at +91 9909049981

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